Topic: 1962 Elgin 7.5 HP parts manual – Page 2 – Antique Outboard Motor Club,Inc

This topic has 18 replies, 9 voices, and was last updated 1 year, 6 months ago by The Boat House.

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November 1, 2019 at 10:33 pm #186303
john8504
Participant
Got the manual. Looks great!!
November 4, 2019 at 4:42 pm #186470
huntleybill
Participant
US Member - 2 Years
Thank you Frank for the advise on using http://www.laingsoutboards.com/. I ordered a fuel pump diaphragm from them for the same Elgin motor. I got the part but they sent it in a standard envelope with a (approx) 50 cent stamp on it. That is NOT really an issue for me except that they charged me $8.90 for shipping when it cost them at most 75 cents. I emailed them asking for at least a partial refund on shipping but was ignored.

I don’t think I will be doing business with them or these kind of people.
November 4, 2019 at 5:47 pm #186476
dave-bernard
Participant
US Member
Don’t forget it has to be taken to the post office. it is not just postage.
November 5, 2019 at 10:48 pm #186541
huntleybill
Participant
US Member - 2 Years
Sorry Dave, I don’t buy that. When I ship something to someone, I don’t charge them to go to the post office. Secondly, it was a letter envelope. you walk 10 feet to the mail box, insert it, then raise the red flag. Besides that, there is that issue of ignoring my emails. I hear what you are saying but what happened to just good old fashioned customer service?
October 13, 2022 at 8:02 pm #267590
MichiganT
Participant
Any chance you have a electronic copy of the Elgin parts list or any manuals.

Thanks
October 14, 2022 at 9:13 am #267607
crosbyman
Participant
Canada Member - 2 Years
frustrating yes… unfortunately lot of shops have flat rate charges for shipping and handling and their profit on a diaphragm can’t be much anyway .

S&H charges probably compensates for this.

my post office is pretty critical about stuff in “letter” enveloppes. Anything bumpy becomes ” a parcel” $$$$

they should have been up front and tell you the total cost. I assume they charged it on a a credit card ??

If you feel bad about it you can always get your credit company to ” charge back” and you can mail back the diaphragm .

buying from another supplier may not be cheaper in the long run .. 🙁

Joining AOMCI has priviledges 🙂
October 14, 2022 at 10:24 am #267610
seakaye12
Participant
US Member
MichiganT wrote:

Any chance you have a electronic copy of the Elgin parts list or any manuals.

Thanks

Hi Michigan and Thanks for the Post.

This is a FOUR year old thread. Always best to start a new one.
October 14, 2022 at 10:31 am #267611
crosbyman
Participant
Canada Member - 2 Years
good eye … I did not notice the date 🙁 I guess Huntley got over it 🙂

Joining AOMCI has priviledges 🙂
October 14, 2022 at 11:06 am #267612
The Boat House
Participant
huntleybill wrote:

Sorry Dave, I don’t buy that. When I ship something to someone, I don’t charge them to go to the post office. Secondly, it was a letter envelope. you walk 10 feet to the mail box, insert it, then raise the red flag. Besides that, there is that issue of ignoring my emails. I hear what you are saying but what happened to just good old fashioned customer service?

This company has to pay people to do what your willing to do for free.
If you consider what it cost to put that part in stock so the person that took your
order could give it to the person who went to the parts room to get the part along
with whom ever packaged it for shipping, plus recording of the sale, not to mention the
expenses of the building, like utility’s, insurance, maintenance, rent or mortgage,
that this all went on in, and then there are tax’s, the company lost money on an
order that small. For a business its more than just sticking a part in an envelop and
sending it to the post office.
Tubs.
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